Americold Operating System
The tools, behaviors, and beliefs required by our company to operate the business, execute our business plans and provide value to our customers.
At Americold, we strive for continuous improvement. As a company of 11,000 strong, we’re committed to providing you with the same consistent, customer-oriented services throughout all levels of the organization, down to the plant floor, and from coast to coast. Through the Americold Operating System (AOS), we’ve identified the beliefs, behaviors and tools that we believe are critical to operate the business, execute our business plans and provide the most value to our customers.
The Tools
The Tools of the Americold Operating System play a major role in supporting all aspects of our business, down to the plant floor, including: World-Class Operating Systems, Market-Led Management process, Human-Resource Centric.
The Behaviors
The Behaviors of the Americold operating System motivate our company as a whole to do good work, day in and day out, including: Behaviors-Based Safety, Learn. Do. Teach., Create a Developmental Culture.
The Beliefs
The Beliefs of the Americold Operating System drive the overall behaviors of how we do business, including: Associate Engagement, Standardization, Waste Reduction.
How is the Americold Operating System Different?
Associate Engagement
AOS is a focused effort to involve all levels of the organization, down to the floor of our facilities, in improvement activities.
Leadership
Continuous improvement is driven by Americold Leaders in their role as Focus Area Champions for the AOS.
Strategy
AOS assessments and associated action plans directly link CI efforts to business plans and performance review cycles.
Maturity Progression Focused
It’s a Journey measured by progress along our long term strategy.